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3.9
All reviews
17 total
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SRSophie Randall2026-03-21I had a fraud alert while I was at dinner, and I was able to verify the charge through a push notification and keep using the card immediately. No more embarrassing phone calls to the bank.
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MRMegan Rodriguez2026-03-18Good credit card rewards, but their customer service feels a bit scripted and robotic.
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DGDonald Gonzalez2026-03-14Honestly, just another massive bank. Their credit card rewards are great, but the customer service is very "by the book."
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CSCaleb Sutton2026-03-11Trying to get through to a human in the 'disputes' department is a nightmare. I spent 45 minutes on hold just to report a double charge. For a bank this big, they need more staff.
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GJGregory James2026-03-09JPMorgan Chase was reliable and professional. They explained everything clearly and offered competitive rewards.