JPMorgan Chase & Co.
JPMorgan Chase & Co.
Credit Score:
3.9
Industry: Banks
This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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3.9
All reviews
17 total · Write a Review
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  • SR
    Sophie Randall
    2026-03-21
    5
    I had a fraud alert while I was at dinner, and I was able to verify the charge through a push notification and keep using the card immediately. No more embarrassing phone calls to the bank.
  • MR
    Megan Rodriguez
    2026-03-18
    3
    Good credit card rewards, but their customer service feels a bit scripted and robotic.
  • DG
    Donald Gonzalez
    2026-03-14
    3
    Honestly, just another massive bank. Their credit card rewards are great, but the customer service is very "by the book."
  • CS
    Caleb Sutton
    2026-03-11
    3
    Trying to get through to a human in the 'disputes' department is a nightmare. I spent 45 minutes on hold just to report a double charge. For a bank this big, they need more staff.
  • GJ
    Gregory James
    2026-03-09
    4
    JPMorgan Chase was reliable and professional. They explained everything clearly and offered competitive rewards.