Reviewers expressed varied experiences regarding cleanliness, noting concerns about missed spots, dust, and old food, contrasting with feedback that described spotless kitchens and crisp linens. Several comments pointed toward excessive cleaning fees and long check-out instructions relative to the charges. Management and service were cited positively, with reviewers noting a professional management style, high-quality amenities, and responsive local support for maintenance issues. The usefulness of the application was also noted, though some users found it difficult to connect with human support when issues arose. Finally, frustration was expressed regarding dynamic pricing changes.