Reviewers describe varied experiences regarding the service and property quality. Some customers noted that the management system was smart and helped reduce stress for the owner, while others found the management itself to be good. Conversely, feedback indicated issues with the apartment's cleanliness, with one reviewer noting the unit was dusty and lacking proper vacuuming, and another finding old food wrappers. While one experience praised the apartment as spotless upon arrival, another mentioned that the apartment felt cold and was clearly used for rentals.