AXA is great for business insurance. I set up my liability cover in about ten minutes and the price was very competitive. It’s one less thing for me to worry about as a small business owner.

The phone support is excellent. I spoke with a lady named Helen who actually listened to my problem rather than just reading from a script. You don't get that kind of service much anymore.

The premiums are a bit steep compared to some of the 'budget' insurers, but I think you get what you pay for. The coverage is much more comprehensive than the cheaper options I looked at.

I had a claim for a water leak in my kitchen and they handled it pretty well. The adjuster was professional and the payout was fair, though it took about two weeks longer than they originally promised.

The app is actually quite good, but getting a human to fix a billing error was an absolute chore.