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Freshworks
Freshworks
Credit Score:
4.5
Industry: Software Companies
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This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
Company Contact Info
USA
freshworks.com
4.5
All reviews
6 total · Write a Review
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How Credible Captain labels reviews
  • MS
    Martin Sinclair
    2026-03-23
    4
    Much easier to set up than Salesforce. It’s not as deep, but for a simple sales team, it’s perfect.
  • LD
    Leah Donovan
    2026-02-27
    4
    Much more intuitive than Salesforce. My team actually picked it up in a day without needing a week of training.
  • NG
    Nicole Gomez
    2026-02-26
    5
    Much more affordable than Salesforce and much easier to use.
  • BB
    Benjamin Bailey
    2026-02-16
    5
    Much more affordable than Zendesk and honestly easier to use. The UI is clean and our support team picked it up in a day.
  • KN
    Katherine Nelson
    2026-02-08
    4
    Cheap alternative to Salesforce. Works fine.