Optum (UnitedHealth Group)
Credit Score:
3.4
Industry:
General Practitioners
This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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Company Contact Info
USA
3.4
All reviews
7 total
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AWAlina Ward2026-04-08I feel like just a number here. The doctors are fine, but you can tell they are on a very strict schedule. It’s efficient, but it lacks that 'family doctor' feel.
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MLMark Lewis2026-03-28It’s a huge company, so you have to deal with a lot of phone menus, which is annoying.
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PHPaige Harper2026-03-19Trying to figure out what is covered and what isn't is a nightmare. I got a bill for a 'facility fee' that nobody told me about beforehand. It’s a bit of a corporate maze.
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LTLauren Thompson2026-03-01Huge and efficient, but sometimes it feels like a giant machine.
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LBLena Bishop2026-02-12The 'Care Toolkit' on the app is brilliant. I can message my care team, see my blood work results, and book a virtual visit all in one place. It’s very high-tech and easy to use.