Optum (UnitedHealth Group)
Optum (UnitedHealth Group)
Credit Score:
3.4
This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
Company Contact Info
USA
3.4
All reviews
7 total · Write a Review
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  • AW
    Alina Ward
    2026-04-08
    3
    I feel like just a number here. The doctors are fine, but you can tell they are on a very strict schedule. It’s efficient, but it lacks that 'family doctor' feel.
  • ML
    Mark Lewis
    2026-03-28
    2
    It’s a huge company, so you have to deal with a lot of phone menus, which is annoying.
  • PH
    Paige Harper
    2026-03-19
    2
    Trying to figure out what is covered and what isn't is a nightmare. I got a bill for a 'facility fee' that nobody told me about beforehand. It’s a bit of a corporate maze.
  • LT
    Lauren Thompson
    2026-03-01
    3
    Huge and efficient, but sometimes it feels like a giant machine.
  • LB
    Lena Bishop
    2026-02-12
    5
    The 'Care Toolkit' on the app is brilliant. I can message my care team, see my blood work results, and book a virtual visit all in one place. It’s very high-tech and easy to use.