UnitedHealth Group
UnitedHealth Group
Credit Score:
3.6
This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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This score is calculated from genuine customer reviews and updates automatically. Scores reflect exactly what customers submit.
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3.6
All reviews
7 total · Write a Review
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  • NP
    Nelly Pierce
    2026-04-11
    4
    Their digital portal is actually really clean. I can find my claims and pay my bills in about two minutes. It’s one of the few health insurance apps that doesn't feel like it's from 2005.
  • RJ
    Rachel James
    2026-03-15
    2
    Massive network, but their "Prior Authorization" process for simple procedures is a total headache.
  • BT
    Brittany Turner
    2026-03-02
    5
    UnitedHealth Group was excellent. Their staff was knowledgeable, responsive, and made me feel confident in my choice.
  • AW
    Arthur Wells
    2026-02-03
    2
    Getting an out-of-network claim reimbursed was a total headache. I had to upload the same invoice three times before a human actually looked at it. Once they did, it was fine, but the process was a mess.
  • AW
    Amelia Walsh
    2026-01-23
    3
    Every year the premiums go up but the coverage seems to stay exactly the same. It feels like I'm paying a premium price for a pretty standard service, honestly.